Support
Email us at
support@retroactivegaming.co.uk
Tell us your phone model, what happened, and your display name if it's about online play.
Common questions
I lost my account after changing phone.
Accounts are stored on the device and there is no email or password to recover them with, so a new phone starts a new account. Your themes bought through the store can be restored from the Store screen.
Someone has an offensive name or is abusive.
Use the Report option on their profile or at the end of the match. Reports are reviewed, and the reported player isn't told who reported them.
A purchase didn't arrive.
Open the Store and tap Restore purchases. If it still isn't there, email us with the date of purchase. Refunds are handled by Apple or Google.
How do I delete my account?
See Delete account.